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Assertiveness and Self Confidence

Assertiveness is about being able to express yourself with confidence, without having to resort to passive, aggressive or manipulative behaviour. It involves greater self-awareness; getting to know, like, and be in charge of the real ‘you’.


1 day

Who should attend?

This course is designed for people of all levels who wish to improve their overall effectiveness by behaving in a more positive and confident manner.

What they will learn

  • How to recognise own and other behaviour patterns
  • The impact of self belief
  • How body language affects behaviour
  • Application of new techniques

Course outline

  • What is Assertiveness?
    • Define assertive behaviour
    • Automatic reactions to situations
    • My own behaviour patterns

  • Barriers to Assertiveness
    • Limiting beliefs
    • Self image and self talk

  • Assertive Communication
    • Body language – making it work
    • The rights of others
    • Asking for what you want
    • Power words
    • How to say no

  • Planning for Realistic Changes
    • Feedback and review
    • What have you learned?

Book your place now:

Call us on 07768 643917 or email info@genesistraining.org.uk to make your booking.



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