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Introduction to Supervision

Most people are promoted to supervisory roles with very little, if any, idea of how this role is different from the one they have done before. This workshop provides an insight into team roles and team dynamics and how these factors can be successfully managed to achieve the best results.


1 day

Who should attend?

This workshop is designed for supervisors or team leaders to help them understand their role in leading a successful team

What they will learn

  • Their roles and responsibilities within the team
  • Team dynamics
  • How to achieve results through people
  • How to make the most effective use of time

Course outline

  • The Supervisor’s Role
    • What does it involve?
    • The expectations of your team
    • Your supervisory style

  • Achievement Through People
    • What makes a good team?
    • The Stages of Team Development
    • Effective Communication

  • Giving and receiving feedback
    • Performance Coaching
    • Different learning styles
    • Coaching techniques

  • Managing your staff
    • Motivation
    • Performance review
    • Dealing with difficult people
    • What drives behaviour?
    • Managing people assertively

  • Feedback and review

Book your place now:

Call us on 07768 643917 or email info@genesistraining.org.uk to make your booking.



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