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Performance Management

Managing performance of staff is key to achieving your goals as a manager while fostering better working relationships with your staff.

Using performance management increases motivation, thereby increasing individual performance. It also helps develop your staff and in turn, helps you develop as a manager.


1 day

Who should attend?

Managers and supervisors with a responsibility for assessing work performance and giving feedback.

What they will learn

  • What makes a successful appraisal
  • How to improve confidence and skills in carrying out appraisal
  • How to identify what needs to be done to improve individual or organisational effectiveness
  • How effective objective setting impacts on development and review

Course outline

  • What are Appraisals?
    • Why review performance?

  • Skills required for successful appraisal
    • The impact of management style
    • Communication barriers
    • Feedback skills
    • The appraisal discussion
    • Active listening

  • Objectives and Performance Improvement
    • Setting SMARTER objectives
    • Negotiation and agreement
    • Regular reviews

  • Feedback and review

Book your place now:

Call us on 07768 643917 or email info@genesistraining.org.uk to make your booking.



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